Frequently Asked Questions

Submit an inquiry online and one of our guest service coordinators will reach out to confirm booking details

It typically takes 24 to successfully obtain an approved reservation.

Yes, We can provide itemized invoices for accounting purposes.

iWise Stay has direct access to Houston Texan games & NRG stadium concerts. We have many partnerships to provide additional event opportunities as well.

Yes, if you would like us to prepare you with an itinerary to create a memorable stay, we would be happy to do so!

When booking your stay, feel free to make special requests in the reservation box. Our guest service coordinator can also take special requests and accommodations during the confirmation process.

iWise Stay offers special pricing with longer stays. The more you stay, the more you save!

Our stays are a unique fit for unique guests. Feel free to chat with our guest Service coordinator to see if iWise Stay would be a good fit for you.

Our call hours are from 9am until 5pm central standard time however there is always someone on standby ready to assist you.

For maintenance emergencies, feel free to contact the number listed on your welcome packet.